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Property acquisition & planning concept

1. Object analysis and initial inspection

  • Before the start of the project, a thorough inspection of the property is carried out to take stock.

  • Condition, cleanliness, floor coverings, surfaces and inventory are analyzed in detail.

  • Any damage or abnormalities will be documented in writing and photographically.

  • The comparison with the service specifications and the coordination of customer expectations are carried out directly on site.

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2. Territory and operational planning

  • Detailed division of the object into cleaning areas (territories).

  • Decision on individual cleaning staff or crew deployment depending on the area and requirements.

  • Clear definition of responsibilities and authority within the cleaning team.

  • Creation of operational deployment plans for structured service provision.

3. Personnel planning and scheduling

  • Derivation of personnel requirements based on the agreed contract hours and territory structure.

  • Creation of specific, property-specific duty rosters for all cleaning staff.

  • Consideration of the professional competence, language skills and experience of the employees.

4. Demand assessment for technology and chemistry

  • Selection of machines, equipment and cleaning agents based on the object-specific requirements.

  • Focus on modern, ergonomic and quiet technologies.

  • Consideration of environmentally friendly and economical products.

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5. Material and technology procurement

  • Early ordering of the required machinery, resources and materials to ensure delivery availability.

  • Collaboration with established specialist retailers and manufacturers.

  • Complete property provision before service commences.

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7. Training of new employees

  • Structured support in the initial phase based on an induction plan.

  • Providing knowledge about specific properties, customer requirements and the technology used.

  • Promoting identification, motivation and long-term commitment to the object.

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8. Communication with the client

  • Establishment of a transparent and direct communication channel.

  • Immediate response to feedback, complaints or requests for changes.

  • Regular exchange for quality assurance and further development of the service.

9. Continuous support and optimization

  • Regular property inspections by the property management.

  • Conducting quality discussions with the client.

  • Ongoing analysis of processes and continuous improvement of cleaning procedures.

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