Property acquisition & planning concept
1. Object analysis and initial inspection
Before the start of the project, a thorough inspection of the property is carried out to take stock.
Condition, cleanliness, floor coverings, surfaces and inventory are analyzed in detail.
Any damage or abnormalities will be documented in writing and photographically.
The comparison with the service specifications and the coordination of customer expectations are carried out directly on site.

2. Territory and operational planning
Detailed division of the object into cleaning areas (territories).
Decision on individual cleaning staff or crew deployment depending on the area and requirements.
Clear definition of responsibilities and authority within the cleaning team.
Creation of operational deployment plans for structured service provision.

3. Personnel planning and scheduling
Derivation of personnel requirements based on the agreed contract hours and territory structure.
Creation of specific, property-specific duty rosters for all cleaning staff.
Consideration of the professional competence, language skills and experience of the employees.
4. Demand assessment for technology and chemistry
Selection of machines, equipment and cleaning agents based on the object-specific requirements.
Focus on modern, ergonomic and quiet technologies.
Consideration of environmentally friendly and economical products.


5. Material and technology procurement
Early ordering of the required machinery, resources and materials to ensure delivery availability.
Collaboration with established specialist retailers and manufacturers.
Complete property provision before service commences.

7. Training of new employees
Structured support in the initial phase based on an induction plan.
Providing knowledge about specific properties, customer requirements and the technology used.
Promoting identification, motivation and long-term commitment to the object.

8. Communication with the client
Establishment of a transparent and direct communication channel.
Immediate response to feedback, complaints or requests for changes.
Regular exchange for quality assurance and further development of the service.
9. Continuous support and optimization
Regular property inspections by the property management.
Conducting quality discussions with the client.
Ongoing analysis of processes and continuous improvement of cleaning procedures.

